Access to Your Health Record – You are Alerted

28 July 2017

As the leading U.S. and international healthcare technology company in providing online access to health records, is committed to providing the highest level of security and safety to protect patient health data.

As a reminder, anytime there is access to a user’s health records online, will immediately send a confirmation email to the user to confirm the access. If the user accessed their health records they simply would ignore the email knowing that is monitoring access to their health records. If in fact the user did not access their health records online, the following steps are recommended:

  • The user can go to  and select “I Forgot My Password” and then enter their email address on file with A link to reset their password will be emailed to the user.


  • Contact their physician / healthcare provider and ask them to disable their access to
  • After disabling access, request the physician / healthcare provider re-activate the users account with The user would then receive an email with a link to reset their password is committed to the security and protection of the millions of health records managed by the Company. To learn how you can access your health records online have your healthcare provider contact