Frequently Asked Questions

Q: Can I get discounted coupon codes for my medications?

Yes, one of the benefits of logging in often to view your health records is to check on the current promotional discounts being offered towards a variety of medications. Pharmaceutical companies often provide discounted coupon codes to the most popular medications available in healthcare.

 

Discounts for medications are offered at various times throughout the month. Users have reported saving large out of pocket expenses for their prescriptions. Often a free 30 day supply is offered. Users may print out the promotional incentives or download the discount to their smart phone to be used at their pharmacy.

 

As always, please check with your doctor or healthcare professional to determine if any new medication offered is right for you. All new medication requires a prescription from your doctor or healthcare professional.

Q: How often should I login and check my health records?

It is recommended that you login and view your health records twice a month. Remember that health data is sent to your insurance company by your doctor or healthcare professional and it is important to make sure that the information is accurate. A mistake in your health record could have a negative impact on your healthcare premiums. For example, it may be reported that you “smoke” but you are a non-smoker. All questions regarding the data in your health record must be directed to your doctor or healthcare professional.

Q: How can I communicate with my Doctor, PA, NP or Physical Therapist online?

ViewMyHealthRecords.com provides a secure connection to allow patients to send secure messages to their healthcare provider. These messages act the same as a typical email but are transmitted in a secure format and are delivered to the doctors electronic health records (EHR) system. Secure messages can be sent to your Doctor, PA, NP or PT.

Q: Will I be receiving emails from my Doctor, PA, NP or Physical Therapist?

Your Doctor, PA, NP or Physical Therapist has the technology to send email notifications to you through ViewMyHealthRecords.com. Common reasons your healthcare professional may send emails may include reminders for annual check-ups, updates on new drugs that may be more beneficial or less expensive than your current medication or health tips and recommendations based upon your health history.

Q: How do I know when my health records are accessed?

Each time you login and logout, ViewMyHealthRecords.com will immediately send you an email confirmation with the date and time of access to your health records.

Q: Can I access my health data with my smart phone?

Yes, ViewMyHealthRecords.com works with your iPhone, Android, Blackberry or wireless tablet.

Q: How do I contact ViewMyhealthRecords.com with questions?

Due to privacy and HIIPA laws, all communication by patients must be made via email to our support team at support@viewmyhealthrecords.com. Our customers are the electronic health record software (EHR) companies that market (EHR) software to doctors and healthcare professionals. Our support team is available from 7am to 8pm EST to answer questions from patients. All questions regarding your health data must be communicated directly with your doctor or healthcare professional.

Q: I logged in but do not see my health data?

Your doctor or other healthcare professional may not have completed and released your clinical data for you to view online. If you do not see any clinical data in your health records then please contact your doctor or healthcare professional and inquire to ensure your clinical record for your most recent appointment was completed.

Typical health data available to view online will include current medications, past medications, allergies, past medical history, past surgical history, lab results, problem list and medical diagnosis.

Q: Who should I contact if I find an error in my health records?

You should contact your doctor or healthcare professional immediately if you find any errors listed in your health data. ViewMyHealthRecords.com provides the technology for you to view your health data online. ViewMyHealthRecords.com provides access to your health data but we do not add, edit or delete any of the health data in your health records. All changes to your health data must be completed by your doctor or healthcare professional. The health data you are viewing at ViewMyHealthRecords.com is the data on file in your doctor’s electronic health records software.

Q: Is ViewMyHealthRecord.com Certified?

Yes, ViewMyHealthRecords.com is stage I and stage II certified by the office of ONC. The Office of the National Coordinator for Health Information Technology (ONC) is at the forefront of the administration’s health IT efforts and is a resource to the entire health system to support the adoption of health information technology and the promotion of nationwide health information exchange to improve health care. ONC is organizationally located within the Office of the Secretary for the U.S. Department of Health and Human Services (HHS).

 

ONC is the principal federal entity charged with coordination of nationwide efforts to implement and use the most advanced health information technology and the electronic exchange of health information. The position of National Coordinator was created in 2004, through an Executive Order, and legislatively mandated in the Health Information Technology for Economic and Clinical Health Act (HITECH Act) of 2009.

ViewMyHealthRecords.com is also certified by GeoTrust® - one of the world’s top two digital certificate corporations. More than 100,000 customers in over 150 countries trust GeoTrust® to secure online transactions and conduct business over the Internet.

 

Q: Is accessing my health records online safe?

Yes - All health data viewed online at ViewMyHealthRecords.com is protected by 256-bit SSL encryption to ensure privacy and maximize security. When it comes to accessing your health records online, our team of professionals utilize the latest technology to ensure you can access your health records and have peace of mind in knowing that you data is protected.

Q: Can you tell me more about ViewMyHealthRecords.com?

ViewMyHealthRecords.com is a leading healthcare technology company that provides patients online access to their electronic health records. We work exclusively with electronic health record (EHR) vendors to ensure patients have access to their health records 24/7. When you login to access your health data, ViewMyHealthRecords.com connects to your doctors system, encrypts your health data and electronically transfers the health data to ViewMyHealthRecords.com for you to view. All health data viewed online is encrypted for security. ViewMyHealthRecords.com headquarters is located in Atlanta Georgia. We provide access to health data in the U.S. and internationally.

Q: How can I communicate with my doctor online?

ViewMyHealthRecords.com provides a secure connection to allow patients to send secure messages to their healthcare provider. These messages act the same as a typical email but are transmitted in a secure format and delivered to the doctors electronic health records (EHR) system. Secure messages can be sent to your doctor, PA, NP or PT. 

Q: Can you tell me more about patient surveys?

As a technology company focused on providing patients online access to their health records, ViewMyHealthRecords.com is committed to increasing the excellence in healthcare. All patients registered on ViewMyHealthRecords.com have the opportunity to register and participate in patient surveys. Surveys can be completed on your PC, Tablet or Smart Phone.

Q: How long are the surveys?

Surveys average 10-20 minutes to complete.

Q: Is my identity confidential?

Yes, all surveys are anonymous so patients need not worry about their identities being shared.

Q: How much money do participants make per survey?
The amount of money earned per survey is based upon the type and length of the survey. Prior to taking a survey, a participant is informed of the dollars amount paid for the survey. The average survey pays between $20 - $125 dollars per completed survey.  

Q: How do I find out about surveys available?

Each week ViewMyHealthRecords.com selects a random number of participants to receive an email outlining the available surveys for the week. Participants are able to choose the survey they are best qualified to answer. Once a survey is selected, the participant will be prompted to answer several screening questions. If the participant qualifies, the survey will continue. Surveys are offered on a first-come first serve basis.

Q: How are participants paid for surveys?

Participants are paid via PayPal within 2-3 business days after each survey is closed to other participants. If participants don’t have a PayPal account, participants can register for a free PayPal account when they register for their first survey.

Q: Is my email address kept confidential?

Yes, we never share your email addresses.

Q: What do you do with the research?

Information collected from surveys may be shared with biopharmaceutical manufacturers and other related health insurance companies regarding the opinions, experiences and habits of patients relating to healthcare.

Q: Are you contracted with any pharmaceutical companies ?

We work with a wide range of companies including pharmaceutical companies. However, we do not work directly for any specific healthcare or pharmaceutical company.

Q: Can you send sample surveys?

Surveys are proprietary to ViewMyHealthRecords.com so we can only send surveys once a participant is registered at www.ViewMyHealthRecords.com.

Q: What are some of the topics in surveys?

Typical topics in surveys may include questions regarding medical conditions, quality of care, medications and treatment plans.

Q: Who can sign up?

Participants must be 18 years or older. For more information please send an email to support@viewmyhealthrecords.com.

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